Available payment methods

• InstaPay.
• Vodafone Cash.
• Online payment where available.
• Payment at the office where applicable.

Payment confirmation

A payment is treated as received after Bro Travel verifies the transaction. Customers should keep payment receipts or transaction references until their booking is fully confirmed.

Booking status

Submitting a booking form or payment request does not guarantee a place until availability and payment are confirmed by Bro Travel.

Prices and currency

Unless otherwise stated, prices shown on the Egypt website are displayed in Egyptian pounds (EGP). Some trips may show a “Start from” price where the final amount depends on the date, room type or supplier availability.

Failed or duplicate payments

If you believe a payment failed, was duplicated or was charged incorrectly, contact Bro Travel with your booking details and transaction reference.

Refunds

Any approved refund follows the applicable cancellation conditions and may be returned using the original or another agreed payment method, subject to payment-provider processing times.